Please see our Returns policy information with full returns instructions.
We will process your return on the same day we receive your items, once it has been processed you will receive an email confirmation (please check your junk folder!) Your refund will go back via the payment method you used when placing your order. Please allow 5-10 working days for your bank to process the refund.
If you unfortunately receive a faulty item, please send it back to us within 30 days with a description of the fault, and we will process a full refund including the original delivery charge. Faulty items will be checked on receipt and validated.
You can change any of your personal details such as name or address in the Manage Account section of the website, by clicking on Edit Details. When an order is placed, you cannot make changes to your name or address once your order has been dispatched.
We are not responsible for lost or stolen packages. When your order is shipped we will send you tracking information. We are unable to intercept or change shipping once we have shipped your package.
We DO NOT accept changes once your order has been placed. Please ensure that all informnation is correct before placing your order.
Your information is secure! We use the most up to date security technologies to create a secured connection for all transactions. Also...we never store credit card information in our computers so even if someone could get into our computers they would find nothing! We do not share ANY personal information that we receive on our website, your email address, mailing address and all other information is kept private!